Not all cloud SLAs are created equal

Currently it is very difficult for the cloud consumer to tell the difference between a good and poor quality cloud provider. On-premises outages can go on for hours behind the corporate curtains but people will not hesitate to ask cloud SLAs and warranties. For public clouf, since any outage information is publicly available which makes it more vulnerable. If you read SLAs provided by AWS EC2orRackspace Cloud you will  find tha Continue reading

Cloud Computing, What’s New? Cloud Service Brokerage

As a part of infrastructure practice team we have been watching what’s happening in the world of cloud computing. A lot many people were implicated with the support and integration services offered by various cloud vendors, and by looking at cloud vendor’s vision around support, security and integration it always appears that they are not going to fill all the missing pieces of the picture that cloud consumers want to see in a service provider. Continue reading